Colburn Village Hall | Colburn Lane | Colburn
North Yorkshire | DL9 4LZ

01748 833126

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DUE TO COVID-19 ALL CITIZEN ADVICE OFFICES ARE NOW CLOSED .

Below are details of contact no and website to contact them through this crisis if needed.

  • Posted On: 9 April 2020
  • Author: Colburn
DUE TO COVID-19 ALL CITIZEN ADVICE OFFICES ARE NOW CLOSED .

Due to COVID19 we have had to make the difficult decision to close our offices to the public which includes our drop-in service, face to face appointments as well as the Rural Advice Bus Timetable.

Our staff and volunteers are now working hard to provide our services service via phones, webchat and email. We have seen demand for advice and information raise as you may expect at this time particularly in the areas of employment, benefits and money problems.

In the last two weeks for March we helped 582 people.

55% were about benefits,

25% were about employment/ losing work,

10 % were about debt.

We are offering a basic advice service in all issues and specialist in debt, welfare benefits, housing and employment.

Our general advice line number to ring for advice is 0300 3309 036.

We also recommend referring people to our advice guide website for an explanation of latest policy and changing advice at https://www.citizensadvice.org.uk/

Many people have had to move onto Universal Credit for the first time due to the latest Government Legislation and are being encouraged to use the Citizens Advice ‘Help to Claim’ service if they are finding this difficult, need support or cannot do an online claim. The phone number for this is 0800 1448 444, where an adviser can help them through the application process for Universal Credit.

If you would like to chat to an online adviser, please go to https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/

You can find frequently updated advice on a range of issues related to the Coronavirus including Benefits, Housing, Employment and many other issues at https://citizensadvice.org.uk/coronavirus

 

                

 

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